Store Policy
Customer Care
Sophere.online, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions. Our Terms of Use Policy is accessible by clicking the link.
- Credit / Debit Cards
- PAYPAL
- Offline Payments
Privacy & Safety
As concerns about the protection of personal information are increasing worldwide, it is important that businesses, both small and large, implement and provide their site visitors with a comprehensive Privacy Policy.
What is a privacy policy?
A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfills a legal requirement to protect a visitor or client's privacy.
Countries have their own laws with different requirements per jurisdiction regarding the use of privacy policies. Make sure you are following the legislation relevant to your activities and location.
How do you collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do you collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How do you store, use, share and disclose your site visitors' personal information?
The privacy policy details how we store and use
information collected. Our company is hosted on an online platform that allows us to sell our products and services to you. Your data may be stored through data storage, databases and the general applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. These requirements help ensure the secure handling of credit card information by our store and its service providers.
How do you communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How do you use cookies and other tracking tools?
It's important to note that third-party services, such as Google Analytics or other applications, placing cookies or utilizing other tracking technologies through these services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by this sites Privacy Policy.
Click here to view which cookies are stored on our site visitors' computer.
How can site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at info@sophere.online or call: +1 (833) 580-1411.
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and your contact information
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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@sophere.online or call: 1(833) 580-1411.